The Front Desk

Support

No ticket maze. Write about the app, the preview, billing, or something that felt off — a human reads every message.


Reach Us Directly

Talk to us

Questions, bugs, access to the museum preview, or App Store issues once we launch. While we're small, replies usually arrive within a day or two.

No Bots Here

A real person reads every message.

No macros, no support queue that goes nowhere. Just write plainly, and someone at ALMA INFANTIA will write back.

hello@almainfantia.com
Two children looking at a large colorful abstract painting in a gallery
Kassandra (b. 1987)
Looking, Together, 2020
digital photography
AI.2026.04

FAQ

Common questions

Is ALMA INFANTIA on the App Store yet?

Not yet — we're putting the finishing touches on the museum ahead of launch. In the meantime, the museum preview gives you a real feel for what's coming: real placards, real collections, the whole experience. Write to the address above and we'll let you know the moment membership opens.

Where does my child's artwork go?

In the app, artwork stays on your device by default. Optional AI tools only send small thumbnails. Details live on the Privacy page.

What is the museum preview?

A read-only walk through a real family collection — so you can feel the museum before the App Store build. Uploading and editing that collection is founder-only; once locked, visitors can look, not change.

Subscriptions & billing

When memberships go live, they'll be sold through Apple. Manage or cancel in your device's Subscriptions settings. Email us if something looks wrong and we'll help you find the right Apple screen.

Press or partnership

Same inbox — hello@almainfantia.com — with “Press” or “Partnership” in the subject so it surfaces quickly.